Refund policy

Urban Continental – Return & Refund Policy

We aim to provide quality fashion accessories. Please review the following terms carefully.

Return Eligibility

  • Returns are accepted only if the product is damaged, defective, or incorrect.

  • You must contact us within 48 hours of receiving your order.

  • Items must be unused and in original packaging.

Non-Returnable Items

  • Used accessories.

  • Items damaged due to misuse or improper handling.

  • Change of mind after delivery.

Refund Process

  • Refunds are processed after inspection of the returned product.

  • For COD orders, refunds are issued via bank transfer or store credit.

  • Delivery charges are non-refundable.

Return Shipping

  • Return shipping costs are covered by Urban Continental only if the error is from our side.