Refund policy
Urban Continental – Return & Refund Policy
We aim to provide quality fashion accessories. Please review the following terms carefully.
Return Eligibility
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Returns are accepted only if the product is damaged, defective, or incorrect.
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You must contact us within 48 hours of receiving your order.
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Items must be unused and in original packaging.
Non-Returnable Items
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Used accessories.
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Items damaged due to misuse or improper handling.
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Change of mind after delivery.
Refund Process
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Refunds are processed after inspection of the returned product.
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For COD orders, refunds are issued via bank transfer or store credit.
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Delivery charges are non-refundable.
Return Shipping
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Return shipping costs are covered by Urban Continental only if the error is from our side.